Find Wallet Answers Before You Start
This FAQ page is where we explain the account steps that can slow down your first visit, from confirming your phone number to checking a wallet request in the cashier area. Our answers focus on the labels and status messages you see, rather than leaving you to guess what each screen means. If you use DANA, OVO, GoPay or QRIS, check the
relevant FAQ entry before changing payment details. Once your account is accessible, you can move from login to the lobby on mobile or desktop without opening a separate account.
- DANA
- OVO
- GoPay
- QRIS